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Located on a half mile of white-sand beach, 10 minutes from the airport and 20 minutes to downtown Montego Bay.Voted 5th in the Child Magazine's top 10 list of family resorts! Read More About Holiday Inn SunSpree Resort - All-Inclusive
Take a book and laze by the tropical, lagoon-style swimming pool, whirlpool, and sun deck. There are also four tennis courts, miniature golf, volleyball, fitness center, and game room. Favorite for families because of the renowned KidSpree Vacation Club, which provides a safe play environment for children. Children 12 years and under Stay and Eat FREE when sharing a room with two adults!
The resort's Fitness Center has been relocated so that exercise enthusiasts can work out with a beautiful ocean view. The gym is fully air conditioned and features state-of-the-art Life Fitness machines, Cybex equipment, Olympic barbells, and squat station. An outdoor aerobic studio is also located with an ocean view.
The Spa and Salon Sol-Mer offers full spa treatments including facial treatments, massage treatments, salon area for hair care, manicures, pedicures and much more!
THE RESTAURANTS:
- Kenko Japanese Restaurant: Please note that this restaurant is not part of the all-inclusive meal plan; a premium charge of US$20 per person applies, and children 12 and under eat free. Non-smoking facility. Dress code in effect: Only resort elegant attire is permitted. Flip-Flops, t-shirts, shorts or bathing suits are not allowed. Open for dinner Wednesday through Monday, Closed Tuesday. Reservations are required and are arranged on-site with guest services.
- De Terrace: Located on the main building, overlooking the Caribbean Sea is a Jamaica treat like none other A la carte restaurant with the traditional Jamaican favorites in a relaxed atmosphere Reservations are required dress code in effect. Open for dinner.
- Seabreeze: Located on the East Beach, offering a wide variety of fresh seafood dishes This a la carte restaurant included in the all inclusive but also offers a few special menu items at a surcharge Reservations are required Dress code in effect. Open for dinner.
- Portside Buffet: Main resort restaurant Buffet-style dining with a variety of International foods and tasty island delicacies children will love the new Kid's Buffet Corner Everyone will enjoy the pizza bar, with daily specialty pizza's located next to the gaming parlor with slot machines open daily and no reservations required.
- Sorrento: Air-conditioned fine Italian dining overlooking the ocean Offers Antipasto Bar Open for dinner. Dress Code: Resort Elegant Reservations required.
- Barefoot Bar and Grill: Perfect spot for light bites and tropical drinks Serves hamburgers, hot dogs and more. Located in the main pool/beach area and open daily.
- Jus` Kiddin` for Kids: Catering to the younger guests in your party.
The Resorts have re-instated the Risk-Free…SunSpree! Hurricane Guarantee. A vacation program that offers a guarantee against unpredictable Mother Nature. This valuable program, available for a sixth consecutive year, safeguards consumer purchases of resort stays during the entire Atlantic hurricane season – June 1 to November 30, 2012 – offering the following types of protection:
- Pre-Vacation Guests holding confirmed reservations with nonrefundable deposits who are unable to travel due to the closure of Montego Bay’s Sangster International or Aruba’s Reina Beatrix International airports caused by a Category One or higher hurricane can rebook their reservations without penalty. A one-category room upgrade will also be provided based on space availability (excluding suites).
- Mid-Vacation Should a Category One or higher hurricane interrupt resort operations for more than 24 hours, guests already on property will receive a certificate valid for a free future stay. Certificates will be valid for resort stays equal to the number of days that hotel operations are interrupted as determined by the Resort. Certificates must be redeemed within one (1) calendar year from the date of issuance at the same resort where the original stay occurred. Free future stays will be awarded subject to space availability and certain blackout dates may apply.
The “Risk-Free SunSpree” hurricane guarantee program is valid for U.S. bookings only, excluding groups, and is subject to change at any time.
Print Map & Directions
Where is the Holiday Inn SunSpree Resort?
The Holiday Inn SunSpree Resort is located on a half mile of white-sand beach, 10 minutes from the airport and 20 minutes to downtown Montego Bay. This resort is set within the historical Rose Hall Plantation Estate.
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Asha
"The resort was well worth the money. Staff friendly and helpful, resort is very clean. Food was a bit of a disappointment. Breakfast buffet great, dinner buffet not so much. The jerk hut and paradise grill open all day is good for lunch but the restaurants are very disappointing so basically everything but dinner is good. The beach was pretty but very shallow so you can't swim much, pool is nice, entertainment was not very exciting, could be better. But overall it is a wonderful resort for the price and you will have a relaxing time and feel very comfortable and accomodated."
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Douglas Collins from Greenwood, Mo
"We had a wonderful time. The staff and hotel were great.
Cant wait to go back and this is the resort that I will return to."
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Janette Boehman from Bowling Green, Ky
"We had a great time. The people were all so wonderful to us. If we needed something, they tried to make sure we were taken care of. The accomodations were ok, but the atmosphere was the selling point.
We would probably like to go back in the future."
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A Recent Traveler
"This resort is really good value for your money. The beaches are beautiful, but there isn't much room to swim. The hotel rooms are really nice and resemble American hotel rooms as opposed to the stripped down rooms you often get in the Caribbean. The drinks and food are both the biggest let downs of the trip. However the main buffet and the jerk chicken are good and make up for the restaurants. The cleanliness was impressive and it was a very easy trip from the airport."
Posted: Mon, Mar 18, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Jan Patsilevas from Pittsburgh, Pa
"I thought the resort was great. I liked the different variety of food at the Barefoot Bar, Jerk Hut and the hot dog/ice cream hut. Over all great price for the stay!"
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- Would Return or Recommend?Yes
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Krahel from Canton, Mi
"This was a great Hotel/resort for the money. We traveled with two adults and 4 young adults 18-21. The hotel was clean and the food was good and the staff were very friendly and helpful. The nightly entertainment was nice and the daily games and activities kept us all busy. My favorite place on the resort was the Jerk Chicken Bar...lots of fun!! We went on several excursions and had an all around great vacation MON!"
Posted: Sat, Mar 09, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Darnell from Lake Orion, Mi
"Had a great time. Food was great, rooms was great, outstanding friendly staff. Met some new friends and will definitely return."
Posted: Sun, Feb 24, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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T Adams from Lansing, Mi
"This is a good environment for Childen and Adults. There is something for everyone. We have excellent service, the people and staff are friendly. We meet nice people from all over the world. Our wedding was here last year, and we had a second honeymoon and vow renewal here. Reasonable Prices Highly reccomened. Great Times! We will stay there many more times!"
Posted: Wed, Feb 20, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Elaine from Abereeen, Sd
"We had a fabulous 8 day stay and we were very impressed with the family atmosphere, and always something to do, paddle boats, kayaks, entertainment, drinks and food were good, and wide variety of choices. We actually felt the buffet was better than what was served in the speciality restarants. We loved the entertainment, the staff at the bars,grills, and buffet were always so kind and gracious. Highly recommend if you want to have a 3 generation get away. Something for all to enjoy. Popcorn and ice cream a special treat mid day enjoyed! Already planning a trip back with the grand kids and their parents!"
Posted: Wed, Feb 06, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler from Massachusettes
"I went to Jamaica with my boyfriend of 2 years and we had an AMAZING time. we didnt expect to much since we were on a budget and this was in our price range. We were so surpised. everything was perfect. people were so nice. hotel was clean. Nothing fancy but thats not what we were looking for. we did Dunn River Falls and went tubing down the river. both tours were fabulous! We ate at the Italian resturant and the food was excelent. We would definately return again!!!"
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- Would Return or Recommend?Yes
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Deric from Philadelphia, Pa
"My wife and I spent five days in December for my birthday and had a blast. Upon arrival we were greeted with a beautiful cocktail. The service is impeccable, the food is pretty good. The rooms are comfortable and clean. We find the staff friendly and courteous.
Compared to some of the other resorts, this place is worth your money. This is a simple, but fun resort. Lots of activities to keep you occupied.
We have already planned a second visit for 2013."
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- Would Return or Recommend?Yes
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Dee from Colorado
"One word AMAZING! I had a wonderful time my kid who is a very pickey eater ate all the food and love every bit of it. I enjoy all the entertainment the hotel have. You will never be bored there is always something to do. I love it so much I already book my vacation for next year to return to this hotel again. This time I a staying new year."
Posted: Sat, Dec 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"Went with my family(2 kids 11 & 4) and they enjoyed this place. Very friendly, cleanly and lots of activities for everyone. I recommend this place."
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- Would Return or Recommend?Yes
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Michele from Minneapolis, Mn
"We loved the Jamaican people and culture, with that said, we probably would not return to Montego Bay.
The rooms were clean and the property was fine for what we paid- had I paid more I would've been very disappointed.
The Good: Cheap, & Clean- food is so-so, close to the airport
The Bad:
Snorkeling is minimal at best, the drinks are watered down, and little to no night life or entertainment, we paid through the nose for bus rides everywhere we went.
We are really easy going people, but had we the opportunity to go again, we would do Negril or Ocho Rios.
The beach is nice and the staff were plenty-"
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- Would Return or Recommend?No
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Erica Nickle from Lodi, Nj
"This was the worst experience I ever had at an all inclusive hotel. The food sucks the staff was not friendly at all. Almost ever night we had to call down for clean towels. However the place is very kid friendly."
Posted: Mon, Dec 03, 2012- Overall Experience:
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- Would Return or Recommend?No
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Rudolph & Esther Jordan from Pierrefonds, Quebec
"My wife and I went on Oct.7th until Oct.11th,2012. We had a fantastic time, the staff was friendly, the service was excellent. The food was great and the entertainment was top notch. The room was clean and spacious.
Our only complaint was that the bathroom was a little small. One recommendation I would like to make, is that an overhead announcement system be installed to let guest know when their transportation has arrive for the various tours.
Overall our stay was great and we are planning to return next year to celebrate our first anniversary."
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- Would Return or Recommend?Yes
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KENDALL KNIGHT from DAYTON, OHIO
"Went Sept. 1 thru Sept. 5. Very kid-friendly. Daycare was great, they really knew how to take care of my daughter. She really did not want to leave the resort. beach was nice and also the island away from the mainland. It was great to see the fish in the ocean while laying in it. Jerk chicken and pork was great at Jerk Hut. The Kid's Hut was great for my daughter. Food at buffet was okay. Omelets at breakfast were great. The restaurants at the resort were good especially the Japanese restaurant. The pool and the ocean was awesome. If you a person or family that are stuck up and is all about 4 or 5 star this place is not for you. Rooms are average hotel rooms. This is a kid-friendly resort is not an immaculate resort for couples. If you want value for an all-inclusive then this is the place for you. By the way, drinks are not weak if you tell them to add more rum. We will be going back."
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- Would Return or Recommend?Yes
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KENDALL KNIGHT from DAYTON, OHIO
"My family went on Sept. 1 thru Sept 5. My 2 year daughter had an awesome time. Soon as we got off the bus to check in, she saw the ocean and pool and wanted to go swimming. As soon as we got to the room we had to get dress to go to the water. The food was good they had numerous things to eat. Every morning I had an omelette with pancakes or french toast fruit and etc. At lunch we either would go back to the buffet or go to the Jerk Hut to eat Jerk chicken and pork. They even had a place where kids could go to eat hot dogs, nachos, popcorn and ice cream. Right across from there my daughter went to the daycare they had on-site. She loved it, she actually cried a lot on our last day there to come back home. The staff took care of her like she had been at there daycare for months. At night they had different places you could go at the resort for dinner as long as you reserved it that morning. The Japanese was probably my favorite. For the price, everything was great. I definitely will go back. If you are a person that is really on 4 star 5 star establishments or don't want to be around kids, this place is not for you. If you understand all-inclusive for value then this place is for you."
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- Would Return or Recommend?Yes
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Sharon from West Palm Beach, Florida
"I had a great time. The room was very clean and the food was pretty good. The entertainment was very good.
The only thing I found was that they need fly catchers as the flies were a bit of a nuisance in the dining room and the bar area.
Also late at night there was nowhere to hang out...as the staff were so busy cleaning. There should be an area where guests can hang out late as they are on vacation and do not necessarily want to go to bed early.
Overall though excellent.... I would definately go again."
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- Would Return or Recommend?Yes
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Leacy from Henrico, Va
"I arrive to the Resort at 2 pm had to wait 3 hours for my room. I made reservation for a Jr. Suite with a king sized bed & smoking room. I got 2 beds & a non smoking room. The front desk staff was not nice. No ice in ice machine. Had no washcloth for the whole stay. No water activities, had red flag the whole stay.Tried to make reservation for Seabreeze Restuarant at 11:01am and was told it was to late to make a reservation. The only thing I like was the entertainment they had at night. It was my first and last time at this resort."
Posted: Wed, Aug 29, 2012- Overall Experience:
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- Would Return or Recommend?No
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Tracee from Meridian, Idaho
"We knew from the onset that we had chosen a 'family friendly' resort, and not a luxury location. We were promised an upgrade upon arrival since I am a platinum member with Holiday Inn. That never happened. The bath tub didn't have a plug in it. It took THREE days to get one before we could bathe our 3 year old. The island seemed to be a topless getaway for women. That was not family friendly, and quite embarrassing for my family. The breakfast omelets were outstanding! They made great pizza as well in the buffet restaurant. The food was basically the same every day. The buffet restaurant was not terrible; it was just boring. The reservation restaurants were very good. We had a good experience in all but the Japanese one. We didn't go to that one. The Jerk Hut was better than the restaurant that we tried in the Rose Hall shopping district. Their chicken was amazing good! We did enjoy the sailboats, paddle boats, and kayaks. We were disappointed in the kids area. We took our son to both movie nights. We didn't know until we arrived that it closes twice a day, so we couldn't really plan to snorkel or anything like that because we had to be back to get him. We never left him there during the day. Our experience wasn't great, but we still had fun. The tour desk next to the 'casino' was great. We did a family excursion to the Rose Hall Plantation. They took great care of us. We had a private driver who waited for us the whole day. Totally worth the $70(total). We did contact priority club to tell them about our experience...never got a response...too bad."
Posted: Mon, Aug 27, 2012- Overall Experience:
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- Would Return or Recommend?No
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Monica Thomas from Philadelphia, Pennsylvnia
"Ths service was outstanding and the entertainment was great."
Posted: Fri, Aug 24, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Hal Gansert from San Diego, Ca
" Could not have been more pleased. Wound up with oceanfront rooms, steps from the sandy beach and food, service, cleanliness and courtesy all were great. Wonderful location. Special thanks to two special people at front desk. Italian Restaurnat the best!!"
Posted: Thu, Aug 23, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Yoli from Ny, NY - New York
"Outdated facilities
-Not enough activities
-Unfriendly staff
-Drinks are very weak
-Food is mostly average. The fried bammy, fried dumplings and chimichurri are fantastic. They also serve a few jamaican dishes which i think is great.
-Ice maker is almost always empty.
-Bring water shoes as there are sea urchins in the water.
-Fried fish at the bar by the pool is a must especially paired with pickapepper sauce.
-Jerk pork/chicken at the jerk hut is mediocre. a lot of beach chairs available and you can drag it into the shallow waters.
-Weak WiFi
I would still go back there because I really don't care much if the staff is friendly or not. The food is decent and the price is really good. The place is kid friendly and when I went, there were more locals than more foreigners. Also,if you decide to go to the shops across the street don't buy from the first store up front managed by the Indian people. They will rip you off. Buy from locals instead. Walk a little bit further past the Shell station and get your good from there."
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- Would Return or Recommend?Yes
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Mikahelia
"great place to stay especially if it is your first resort experience. the staff work hard and they are friendly. the rooms are clean and there is a good variety of food available. you will never have to worry about what you are going to eat. However if you do wish to try local fruit and foods such as pattie or roti, you will have to get off of the resort, there is a small fruit selection, a lot of which is North American.
One issue that I did have however was how late the music played at night and how early it began. This only bothered me because my room was close to the main stage so I was unable to sleep in in the mornings."
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- Would Return or Recommend?Yes
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Sashana from Santa Cruz, Jamaica
"I've been to Holiday Inn once b4 in 2010 and I enjoyed my stay there. However from checking - in this time it was awful. Staff never smiled, and were extremely slow. A big croaking lizard was in my room. Staff members often argued in front of guests and were very stingy in their servings at the jerk hut, as if u were begging for what u already paid for. There was a major lack in variety, you could practically predict what was going to be served. It was really disappointing."
Posted: Thu, Aug 16, 2012- Overall Experience:
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- Would Return or Recommend?No
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Staceyan from Mississauga
"We had a fantastic time. LOADs to see and do on the property. Snorkle on the east beach. Love the dinner beach party for the entire hotel. seriously children, teen friendly. ignore all comments about rude staff. The staff are all awesome PEOPLE and employees. Loved the layout of the buffet area that is theater style and provides easy viewing of the entertainment stage so every dinner is a dinner and theatre.This alone people is worth your money. Because of this open view flies decend on the two first rows of seat. Avoid flies by sitting away from the 2 first rows or spread your napkin over plates. See u all soon. incrse JA food."
Posted: Mon, Aug 06, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Chris from Orlando
"Food was not bad. One or two authentic dishes on every buffet. Flies were everywhere! Rooms were not very nice. Toilet was very temperamental. Entertainment was very good. Stayed 5 days and the entertainment was never redundant. The holiday may have had something to do with it. Not bad for the price. However, if you want something upscale, keep searching."
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- Would Return or Recommend?Yes
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Doris Watts from Cleveland, Ohio
"the room was fanstaic"
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- Would Return or Recommend?Yes
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Jose from Boston, MA
"staff acts like they are doing you a favor and for the most part were extremely rude.This is a 2 Start Hotel..i definitely going back to jamaica But!! NOT TO THIS HOTEL"
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- Would Return or Recommend?No
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Jose from Boston, Ma
"This Hotel rate of a 2 star ..Staff were helpful but I didn't find them friendly. Room was clean and a decent size .staff acts like they are doing you a favor and for the most part were extremely rude.i definitely going back to jamaica but not to this Hoteln"
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D. Manning from Rochester, NY
"was a great place for a family vacation. There were lots of fun activities, great food, and drinks."
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- Would Return or Recommend?Yes
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Gerard Hebert from Bowling Green, OH - Ohio
"We paid for 5 nights, stayed for 1 and left. The front desk clerk thanked me for staying and stated they would not charge me extra for leaving early. I suppose that was their prepared phrase for saying no refunds.
The food around the pool/beach areas was awful. There were dirty plates everywhere and food was ground into the cement around the main pool. Drinks were provided in small 6 or 8oz. cups like those found at hotel continental breakfasts. The buffet restaurant overlooking the pool area was nice. The food was good but, if you ignore this review and go anyway, absolutely do not eat the scrambled eggs. Ever. Our door wouldnt lock correctly. Our view was that of a burned out portable building and shanty-town style work area. A grinder was running constantly. The elevator broke down shortly after we checked in and was still not working when we left the next day. The shower by the pool was broken. If people swim in the ocean and then wanted to get in the pool, they had to walk a few hundred feet to use another shower.
The beach is very nice. At least those pictures were accurate.
. Do not choose the resort based on what you have come to expect from the brand. You will definitely be disappointed. But, at least they won't charge you extra if you check out early.
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Angel from Perth Amboy, New Jersey
"Hate this Hotel here a few hours and ready to go home..the rooms are horrible the pool is like a public pool in NYC and the balcony door and the safety box are broken..I must say Im extremely disappointed..
Majorly Depressing..!!!!!! will definitely not return or recommend.."
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Melinda from RALEIGH, North Carolina
"I went with my mother and my daughter for a girls only getaway and we had the best time at this resort. We were well taken care of and the staff was super friendly and nice. In some cases they went out of their way to help my mom with a particular activity she was looking to do. The food was great everyday and the drinks were not as weak as I thought they would be. The entertainment each night was the best. Our room was clean and our cleaning lady was soo great to us. All of us agreed that Sunspree would def be a place to go back to. I highly recomend this place for anyone who is looking for a family getaway. The beach was the best, and I loved that they had their own island. There was much to do, and we were never bored. We have made some long time friends on our trip..as they say in Jamaica, 'no problem mon'"
Posted: Thu, Jul 26, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Angela from VA
"Great trip! No problems at the resort. Bring your own cup because the drink cups provided are small and expensive in the gift shop. One employee in the Jamaica airport was rude, but other than that everyone was friendly. When going shopping in the city AVOID the craft markets. They will hassle you to buy stuff that is much cheaper in the stores. Wasted a lot of $$ at the market that could be spent other ways. Over all excellent trip for the price!"
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- Would Return or Recommend?Yes
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Villeneuve from Ste Agathe, Québec
"Overall, positive experience in family (2 adults / 3 kids). Family resort by excellence. Even teens had a good time.
Very clean in general (rooms, hotel, restaurants, beach, swimming pool...). Friendly staff, helpful but too busy sometimes, causing delays to get tables ready, food or drinks but generally very acceptable (we were on vacation, no?).
Food was good, fresh and various. Grill outside was appreciated by kids especially together with pop-corn and ice creams (just eat them fast as they melt very rapidly). Restaurants à la carte in the evenings were very good too with a special note to the Japanese for its originality.
Activities during the day were fine but evening ones were generally great. We stayed 10 days and even though themes were redundant, music bands, singers, dancers were different each time.
Everything is central, no need to search anything. If you need calm, some of the beaches here are far enough to forget about the music or kids and the omnipresent wind sends you to sleep in the long chairs.
No extraordinary night life so you can sleep. Shuttles are free for night birds and bring you to nice party places!
Now, a few cons :
The room was not what we expected for a Junior suite. We were 5 and only 2 double bed in the suite. In fact, the suite is the biggest unit in the hotel and it,s only for 4, not 5.....no partially separated living room area with standard sleeper sofa (as written in the room description) so we had to ask for an extra single bed.
For those who, like me, like to swim a lot in the ocean, forget about this idea unless you cross the limits set very close to the beach and discover by yourself fishes, corals, encounter rays etc.... It's true that the coral is near but still...
Same thing for kayaking and for the same reasons but no way of bypassing limits this time so no real interest.
Catamaran activity is very limited too, just a few minutes out and back to the beach...too bad...
We also booked activities (you have a lot to see there) and we found the prices very high especially if you add the inescapable after-extras strongly suggested and promoted each time. Also book directly from the hotel as we felt that activities booked directly from Bookit weren't as well organized as local ones. One was cancelled due to not enough participants but we immediately found the same activity at the same time but for cheaper at the hotel from their provider....strange...
So, if you don't have too high expectations and look for a clean, friendly and family resort with various activities, this is the place.
Everything is IRIE there and there is NO PROBLEM in Jamaica...YAH MAN!!!!!!!!!!!!!!!"
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Dionne Trench from Brooklyn, New York
"Friendly, great for kids, lots of foods and drinks at anytime.. I would go back again."
Posted: Sat, Jul 21, 2012- Overall Experience:
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Don Brady from Alliance, Ohio
"We stayed at the Holiday Inn SunSpree Resort - All Inclusive from July 11th 2012 until July 15th 2012. VERY CLEAN! Awesome food! Friendly staff! Fun activities! Clean pools. (warm water.) Clean beach with a private island. Ice cream cones. Lost $45 in the casino. I don't like boiled bananas. The end."
Posted: Tue, Jul 17, 2012- Overall Experience:
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Sheila from Toronto, Ontario
"I would definitely rate this hotel as a 3-star property. It was fully booked when we were there and very crowded. Busy is good except when you regularly have difficulty finding a table to sit at in the buffet restaurant as well as finding cutlery to eat with. Service varied greatly depending where you were. Staff at the front desk were not very friendly and basically handed you a key and an info card and there you were. Check-in seemed long-you really do not want to wait 30 minutes instead of starting your vacation. On the bright side, we were given an upgrade to a one-bedroom suite...with a separate bedroom area, and huge bathroom with a jacuzzi tub. We never waited longer than 5 minutes for a drink at he bar and the bartenders were friendly. They did not have enough staff at the buffet and so getting cutlery or a drink was not easy....easier to walk over to the lobby bar and get our own drink. The buffet itself was disappointing as It seemed to be the same thing over and over. I would recommend the made to order omelettes at breakfast, the made to order pasta at lunch or supper. Other than that it was just okay. For lunch the grill had good hamburgers, etc and the jerk chicken were better bets. I would highly recommend the Italian restaurant. It was the best food and service we had the whole week! Unfortunately you can only go there once.
The pool and ocean were great for swimming with small children. We were in building 5 which was a great spot - only a 5 minute walk to the pool and about 1 minute to the ocean. We never had a problem finding a beach chair. The private island was small but fun to visit. We booked a free photo session. The photographer was very professional and the pictures were reasonable to purchase.
Overall we enjoyed ourselves. We probably would not go back to Jamaica only because there are so many other places we would like to visit."
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- Would Return or Recommend?Yes
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Yvonne from Neptune, NJ
"The food was great, I love that food was always available. The nightly entertainment was great very interactive. The staff were very friendly, courteous and always ready to help.
I I would definitely recommend the hotel to my friends."
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- Would Return or Recommend?Yes
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Monique Cooper from Broolkyn, NY
"The service at this property was not great. Too many flies were around the food. In addition, when you sat at the table to eat, no kniives and forks were at some of the tables. We paid for a Junior suite with an ocean view for five people. We were given a room with two twin beds with partial ocean view, and one additional bed had to be requested. The room was not what we expected for a Junior suite. Also, a very toxic smell was inside the elevators. My son and his cousin were trapped in the elevator, because the power went off at the property. We will not be staying at this property again.."
Posted: Thu, Jul 12, 2012- Overall Experience:
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- Would Return or Recommend?No
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Diane Yingst from Audubon, NJ
"The only trouble we had with our stay at Holiday Inn was the Check-in. It was a nightmare. We arrived at 2:00pm got our wristbands and were told the room wasn't ready yet come back around 3pm. So they stored our bags and we went to look around a bit, but didn't want to do much because we were exhausted from our trip being up at 6:30 am and all. Came back to the line to pick up keys and 1 person is waiting on a line of 10 or more people. Talking with people in line, one said she was there at noon and had requested early check-in and was still waiting for her room. Finally around 5 or 5:30 we were able to check into our room. The room was great, our building was #6 which was close to the Adult beach and pool. I opened the door to our balcony and we were right on the ocean just had to roll out of bed and go down to my chair right there outside my room, it was wonderful. Buffet had good choices of food everyday. I would recommend this resort, and hope you have a better check-in experience"
Posted: Tue, Jul 10, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"The Holiday SunSpree was an excellent place to vacation in MoBay. Before my trip I read the reviews and was pretty concerned about what I read. When I arrived at the resort, I was pleasantly surprised. The hotel, grounds, and room were very nice. My family and I had a wonderful week-long vacation in Jamaica. I would recommend this resort for anyone going to Montego Bay Jamaica."
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- Would Return or Recommend?Yes
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A Recent Traveler
"Had a good time at the resort, though I asked to check in early in advance, they were not able to accommodate my request, but allowed us to store our luggage and use the resort. Overall a well managed facility. We stayed in one of the renovated rooms, so no issues with the room decor, comfort and security. We did not know about the dress code for the alternative dining, so plan ahead. the menu in the main restaurant was acceptable, nothing spectacular, but we never when away hungry."
Posted: Sat, Jun 23, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Jamie from Miami, Fl
"this was a great place for the price. Upon arrival, our toilet and AC was broken, but they fixed it within a half an hour. The food was pretty good- the desserts were exceptional! the restaurants were not good: stick with the buffet. the Jerk Hut had the best jerk chicken, and a good vibe. My only gripe is the concierge desk. AVOID them all together and seek out the room next to the casino where they have numerous travel agents from different companies in order to book your excursions."
Posted: Thu, Jun 21, 2012- Overall Experience:
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Irvin from Pataskala, Ohio
"We had a great time while we were at the Holiday Inn Sun
Spree Resort. Wish we had more time to spend there."
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- Would Return or Recommend?Yes
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Dave from Ft Lauderdale, FL
"We spent a wonderful time at the hotel, all the staff i met and dealt with were friendly. The A/C was good, had very little problem with the bathroom, only that it was it bit small, as my fiancee and myself could barely fit in it together, the water pressure was slow at times, but that is expected, as its a big hotel and depends what time of the day you are taking a shower lots of guest could be doing it at the same time. The place was very clean, didnt find much problem with the food, but the scramble egg for breakfast too soggy.would definitely go back and recommend to anyone."
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- Would Return or Recommend?Yes
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Jillian from Bronx, NY
"My best friend & I just got back last night from our 7 day stay & we wish we had stayed longer! THIS RESORT IS EXCELLENT! The nightly entertainment is great not to mention amusing. The staff is extremely friendly. The restaurants are good, but make sure you make your reservations early in the morning for each restaurant! Dinner at the buffet is okay, needs some improvement, but lunch & breakfast are good. Free wifi was such an advantage. The bathrooms in the rooms are some what small and the water pressure of the shower sucked, but the room and view itself was amazing.
The resort is good for adults as well as families. I would most definitely go back and recommend it to anyone!"
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- Would Return or Recommend?Yes
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Mike Richey from Seymour, IN
"I have to say that after reading the reviews for this resort, I was a little leary. However, after we arrived, I was more than happy with our choice. At check in, we were upgraded to a suite automatically. The staff was very pleasant and helpful.
Our room was clean and very nice. The view was more than I could've ever expected. My wife and I had the time of our lives and will definately go back soon!
Top notch vacation at a very affordable price. Thanks to all of the staff."
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Aliya from Dallas, TX
"We just returned from a 7 day family trip for 18 people. The hotel was okay. The hotel ratings in the US are not the same as in Jamaica, so I'd say it is like a nice Super 8 motel. No extras in the room, just a basic room with beds, desk, dresser and flatscreen TV. It is not like a Holiday Inn in the states. No food is allowed in the rooms, either and there is no fridge in most room types. They don't use fitted sheets on the beds. Most of the staff is friendly, although some were just rude to tourists. Tub had cold water 6 of the 7 days. Tub was also dirty. A/C is only in the guest rooms, so be prepared to sweat. Don't buy anything from the gift shops. They are severely overpriced. I mean $15US for a cup or kid's swimming vest...Go across the street from the hotel to the shops and negotiate your prices, starting at half of what they state. Stay firm. They will negotiate with you. The Japanese restuarant, Kenko's, was my favorite. Very entertaining and kind staff. The buffet is okay. Same foods with different renditions everyday. It is outside, so bugs are everywhere and the birds will eat whatever they can. Don't eat the fruit. They leave it open and the birds have a field day. My brother and sister got food poisoning. The nurse station is not very helpful, besides providing Pepto and bandaids and even management had a hard time finding the nurse at times. However, the Kids Club is fabulous and so is the Nanny Service. You will feel nothing but comfort, leaving your children with them and this comes from a protective mother who doesn't put up with bad childcare. They have off-site clubs, but as we noticed this is for the young 20's, so you may feel out of place. Not many teen activities onsite, at night, besides Karaoke. They do have daily activities and plenty of water sports. If you have any type of medical condition, regardless of how small it seems, before attempting scuba diving, be sure to get a note from your doctor or you may be disappointed."
Posted: Mon, Jun 18, 2012- Overall Experience:
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- Would Return or Recommend?No
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Jeff from Middletown, DE
"Overall resort was acceptable for being on a budget. The food was ok but you can only take so much of the same thing day after day. The buffet was open and birds and flies were a problem.The glasses were small and sometimes hard to get when you really needed something to drink as well as ice. Didn't get to check out the restaurants since you had to make a reservation in the morning for the next day.
If you choose this resort bring a big mug"
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- Would Return or Recommend?Yes
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Pat from Bensalem, Pa
"Drinks were very weak. Service was painstakingly slow. Workers were hardly friendly. The food was subpar. My wife and daughter both got food poisoning. You get what you pay for, and this place was cheap."
Posted: Sun, Jun 17, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"This hotel was average. Please don't read most of the reviews and get you very confused of choosing your hotel because I felt the same way as well. We spent a week at this hotel and it was OK. Not too bad !There are some advantages and disadvantages.
Advantages:
Hotel is close to the airport
Hotel is an all inclusive
Some of the staff are pleasant
Hotel price is right
Tours are great 'Dunn's River Fall'.
Shuttles are convenient
Disadvantages:
Food is similar (buffet) everyday and please be careful of what you eating especially fish.
There is one laundry mart on the compound and not all washers work.
The drinks are NOT top shelf or what we accustomed to in America/Europe. It's their local rums.
Numerous flies when you eating: This is a serious problem when eating.
Hotel was Ok for our stay .
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- Would Return or Recommend?Yes
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Alena from Voorhees, NJ
"We stayed at this resort for 7 days and had 2 rooms. One of the rooms where I stayed with my 4-year old sun had a moldy ceiling. While I did sense that the humidity in this room and the overall smell was worse than in the second room that we had, it was not until the 6th day of our stay that I figured out what happened. I informed the front desk about it and we were given a new room for our last night at the resort. However, no other compensation was offered. The room number with the mold issue is 5313.
Overall, the cleanliness of the resort declined when I compare it to our stay two years ago."
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Joseph Lambert from Brooklyn, New York
"They need more international food. n I was waiting two days before they give me the room i had reserved. "
Posted: Sat, Jun 09, 2012- Overall Experience:
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Andrew from Greeley, Colorado
"Just came back from my week long trip from Jamaica in the month of June. Overall the trip was excellent. I read a lot of the reviews on the resort from bookit and other sites before I decided on booking here at Holiday Inn and I'm glad that I made the decision to.nnFirst, for the price you get what you paid for so don't expect a five star resort but there were some very good upsides to this resort other than the price itself. The four restaurants were amazing. Food was the best and service at all four were very speedy. You do need to make reservations for each the day before but it wasn't difficult at all in getting them, yes if you go later in the day to make a reservation it will be a later dinner like 8pm but you will still get in. Later in the day for example was 2 in the afternoon. Buffet was average food wise but that's were the price comes in but its still good food.nnSecond, service was amazing no matter where you went. The staff was super friendly and seemed happy all the time. The resort is pretty big but not much night life for young people. Rooms were a large size and clean so they were perfect.nnTips:n*Don't exchange American money for Jamaican money because everything is priced in American dollars. Do come with some smaller bills 5,1s. They do take Jamaican money but nothing is priced under it so unless you like doing math all time just take American dollars. nn*If taking tours ect bring tip money (singles) because everyone asks for one. many of the tours are about and 1 hr and 30 away from actual resort so be prepared for that.nn****Beach is only about knee height so dont expect to be swimming much in the ocean other than sitting around in it. Pool however is large and there are two; an adult pool and main pool"
Posted: Thu, Jun 07, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"The check in process really does need improvement but how many times do you check in when you are there? There is entertainment throughout the day and always at night. Port Royal has a great singer after 10.30pm and is air conditioned. Building 1 is close to everything and right by the pool yet I didn't hear the noise you would expect. There are plenty of seats and I never had a problem finding a spot on any of the 5 beaches or around either of the 2 pools. The snack bar is great during the day and not far away is the jerk hut, also great. It is good for families but also just adults as we were. Would definitely go back. "
Posted: Mon, Jun 04, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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SANDRA from DETROIT, MI
"The price we paid was excellent. But, I would recommend booking your excursions at the hotel vs online. They cancelled our tour and we had to wait 20 days before we got our refund. I feel they cancelled because they didn't have enough people scheduled for the trip. The staff was somewhat rude, like they didn't want to be bothered. The rooms were dated, had a musty smell. Our toliet leaked water and everyday we called the front desk and even brought it to the attention to housekeeping, they never addressed it. The resort outside was very nice. The food was ok, my suggestion is to get your food from the chef vs the buffet. The drinks are watered down so ask for double shots. The shopping tour the hotel provided for $15.00 was worth the scenic tour, but not worth the shopping. I advise to go accross the street to get the same shopping exprience. Overall, for the price we paid, it was worth it. "
Posted: Sat, Jun 02, 2012- Overall Experience:
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Kim from Laurel, Md
"The hotel rooms need some work, beds where not comfortable the buffet the worst. Jerk hut ate there everyday. The entertainment was AWESOME! I will go back to Jamaica just not to Sunpree Holiday Inn there needs to step it up."
Posted: Fri, Jun 01, 2012- Overall Experience:
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- Would Return or Recommend?No
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Sanjoy Haldar from Sunnyvale, CA
"We had a great time even though I would not recommend this hotel to anyone.
The hotel room was below quality (when compared to other Holiday Inn properties I have visited), we had to go back to the front desk several times before getting a proper room the next day. That took away half a days worth of quality time.
Food at the buffet was okay though the specialty restaurants gave us a good island experience.
On the positive side, every hotel staff, except one, was courteous. Each and every show at the main stage was high quality and entertaining. The view from the window was amazing.
The free trip to Margaritaville was a complete waste. Wish had known and utilized the time differently. Shopping outside the hotel was easy and fun, gave us opportunity to interact with the locals in a non-hotel set-up.
I may come back to Jamaica, since there are more things to explore and the food, culture and warmth of people is something to cherish but will not return to holiday inn sunspree."
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- Would Return or Recommend?No
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KW from Michigan
"The resort served its purpose for us. We were only there a few days with the intention of relaxation. The staff was very helpful and friendly. Our room was dated but clean. The buffet and poolside food stand were something to be desired. The nicer restaurants were good and the Jerk Hut was delicious. The beach was great, as was the little island you could walk over to for sunbathing, snorkling etc. Overall a good experience. Great resort for families. Only reason I may not stay there again, is there is not much of a night life on the premises, for singles or couples for that matter."
Posted: Thu, May 31, 2012- Overall Experience:
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Kathy Brewington from Morriston, Florida
"I had a great time but the food was not very good, no activities to participate in during the day especially for teenage children, no beach to speak of, drinks were ok and the lines for the food, drinks and check in were horrible. "
Posted: Tue, May 29, 2012- Overall Experience:
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DGH from Miramar, FL
"Overall my daughter and I have a great time every one was friendly and nice, the room was clean and the food was delicious the entertainment was awesome"
Posted: Tue, May 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Kelly Coyler from Chicago, IL
"This was the worst hotel I have ever stayed at. The food was horrible. The staff was rude. I found a roach in our room the last day we were there. When we complained and asked them to come to the room and deal with the problem, no one showed up. We asked for more towels it took them a long time to bring them. I would never stay here nor recommend that anyone else stay here."
Posted: Mon, May 28, 2012- Overall Experience:
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- Would Return or Recommend?No
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Kandyce Sumpter from Detroit, Michigan
"This was the worst hotel I have ever stayed at. The food was horrible. The staff was rude. I found a roach in our room the last day we were there. When we complained and asked them to come to the room and deal with the problem, no one showed up. We asked for more towels it took them a long time to bring them. I would never stay here nor recommend that anyone else stay here."
Posted: Mon, May 28, 2012- Overall Experience:
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- Would Return or Recommend?No
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Sanchez from Toledo, Ohio
"Overall our experience to Jamaica was a great one. The people inside and out of the Holiday Inn resort we so friendly and helpful. The food was great, at times a little hot for my taste but delicious. Entertainment was fun. We would've loved top have later shuttle service from entertainment center ie margaritaville and pier 1, local bars. And have an after hours place for guest to mingle for a little while."
Posted: Thu, May 24, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Christin
"This resort is far from everything. It cost 30 just one way taxe. The resort is very nice! It's just really far away from things."
Posted: Mon, May 14, 2012- Overall Experience:
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Reynolds from Ottawa
"We all had a great time !!!! Would definately go back."
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Vanessa from Sunrise, FL
"It was an awesome hotel and all inclusive plan. I loved the experience I had at this hotel for my trip to Jamaica. It had great drinks, food, and staff. The only thing I would say was not so great was that they couldnt serve us lobster due to some laws and we were kind of set on having a lot of seafood. But we had plenty of fish to compensate. I would recommend it :)"
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Donna Wise from Glen Burnie, Maryland
"I was in contact with the Guest Relations at the hotel. I explained to them that I had read some bad reviews and was concerned about the rooms, the reservations for the restaurants, accomidations and the overall experience since there were 14 of us. I was asured that all would be well. Believe that and I have a bridge I want to sell you. I specifically requested that the other guests be near me and that we be in either building 6 or 7 which are adult buildings. They got stuck in building 4 facing the children's playground. We asked for them to be moved and were told that no other rooms with king size beds were available in either building and that no requests were quaranteed.All 14 of us requested non smoking rooms. The smell of smoke was so strong in several of the rooms that we purchased room freshener to try to help. Of course it did not. The food was below average at the buffet. On day my brother in law, who is diabetic, could only find salad and fruit that was fit to eat. Most everything was loaded with spices that had lots of salt in it. My and my roommate's feet were swollen for two days for the excess salt. The reservation thing was a joke. How are you suppose to know how many people will want to eat at a certain place or time the morning of the day before. Yes. If you want to eat on Friday night, you have to make the reservation Thursday morning and I mean morning. Better make the reservation by nine am or forget it. The beach was nothing that I thought it would be.It was mostly rocky and you could only go out about 60 feet from the beach. The rest was roped off. The main pool was closed for two days. The putt putt golf was under water. I could go on but I think I have made my point. We all have decided that the next vacation will not be here."
Posted: Wed, May 02, 2012- Overall Experience:
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Jackie from West Palm Beach, FL
"Staff should not only read these reviews, but have incentives tied to their performance. Besides the horrible check in system, for whatever reason, the hotel seems to have some out-dated check in system. The attendant simple stared at the computer for minutes doing nothing. So, I recomend: A system change Training on the check in process Stop overbooking A back up plan Managers actively involved in booking- stop standing around as if you are cute Managers , in particular, have incentive tied to each days output"
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Naubert from Montreal, Canada
"Excellent, food are good but maybe you cold have more difference, that site are good place for a family trip. Ocean maybe could more clean."
Posted: Tue, May 01, 2012- Overall Experience:
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Cathlyn from Raleigh, Nc
"this was my first trip to jamacia april appears to be a good time to travel, i'm glad i missed most of the spring break crowd. the service was great from the kitchen staff to the manager what an awesome guy, the hospitality industry needs more people like him my family and i are already talking about a return trip."
Posted: Mon, Apr 30, 2012- Overall Experience:
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Courtney from Milwaukee, WI
"Well where to start.. this is our 2nd time at the resort, and the saying 'fool me once shame on you, fool me twice shame on me' is all i have to say ! The rooms were very dirty, that was even after we upgraded from a standard room to partial ocean view. My moms room was clean but ours was not. Things wee very inconsistent. The food was HORRID!!!!! Even at the restaurants it was bad, all they do is rotate the food to the different restaurants. Now I know this is not a 5 star hotel but they could step it up a notch. The grounds were beautiful and clean and the staff were friendly, but that isnt enough in my eyes. I am not a picky person nor a snob but I just think that if people are spending their hard earned money they should at least be able to eat something while they are there. It was tough because we were traveling with our son who is 1 yrs old and I am 5 months pregnant, so to find some edible food was tough! The jerk hut was decent and you can always eat the breakfast but lunch and dinner was a mess ! Next time we will be staying somewhere else ! I hope this is helpful :)"
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Janine Heinz from Centereach, New York
"I compared this to the one in Aruba and found out they are two totally different worlds apart....NO COMPARISON whatsoever. The staff (the majority) needs to have an 'attitude adjustment', I felt that when you asked for help or had a questions, most of the time, you were bothering them. They did not put us in the right room until Sunday, the room we PAID for, so we had to waste some hours moving from room to room, the Adult swimming pool was filthy! You could not see your feel in this maybe 3Ft pool, not to mention, there are no bathrooms near it....know what I mean? Hence, NEVER went back to it. The food choices were extremely limited, I mean EXTREMELY!. The room we had for the duration of the vacation was room # 1224, Ocean & Pool view, was a nice room but the bathroom EXTREMELY small, the shower had no place to put the soap, no holders anywhere, shampoos and such on the floor (YUCK).....I did not understand why our rooms that we booked back in February, were NOT reserved for us when we arrived? VERY POOR Customer relations there. The beach/pool lounges are out dated, majority of them need to be replaced. They need to have refrigerators in the room, every room, we requested one and they sent one up that I would not put anything in, was so dirty and should of been thrown away years ago. On an up-side, the entertainment was fabulous.....I would not return here ever again......Looking to go to ARUBA H.I. in November."
Posted: Mon, Apr 30, 2012- Overall Experience:
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Patrick Costa from Bayville, New Jersey
"The staff works very hard, the beach is very nice."
Posted: Sun, Apr 29, 2012- Overall Experience:
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A Recent Traveler
"What an excellent place to stay. I would suggest this resort to anyone! Food, Staff, Natives, Rooms were all great!"
Posted: Sun, Apr 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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JOANNE
"THIS Was my first time to Jamaica with my best friend & we had an awesome time...the hotel was awesome. The staff specially all the men were very nice & welcoming!!!"
Posted: Thu, Apr 26, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Laura BarryDriessens from Chadwick, Il
"Well travelers all around the place was good. Although they over booked our hotel by 40 rooms. As we got there at 8:30pm. the four of us were tired, hungary, and wanted to rest in our hotel. We walked in full of smiles, gave the guy at the front desk our paper work, and he walked away. Ten minutes of waiting a manger came up and said this is what we are gonna do! We are sending you to a different hotel for the night then picking you up at noon. Not any I'm sorry or any apology. Boy were we mad and upsent. Go see this person (that has been let go) and she will compensate you for your troubles. Well that didnt happen, I paid for a up graded room and got a standard even though they said they would up grade us even more. What a mess. All they did was leave us in a standered room and get us reservations at one of there resturants that was free, not the one we even asked for. Good Luck"
Posted: Mon, Apr 23, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"i am a Jamaican and love my country very much so this place make a good get away weekend for the price. The food was real Jamaican, unlike one of the Spanish hotels that i went to last year that was all European food that didn't cut it for me. i had fun and my six year old daughter cried when she had to leave after two nights. i will certainly return soon. this hotel just love kids so if you have any this is the place for you."
Posted: Mon, Apr 23, 2012- Overall Experience:
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Sisters
"1 get to hotel then b ignored..finally being told we have to wait for management 2-being told we r overbooked and sending you to a different hotel for the night and not picking you up till noon the next day NO SORRY WE MADE A MISTAKE NOTHING this is just is how it goes...Then at next hotel finding out you are four of 40 people shipped there 3-finally getting back to hotel being told we will make up for all of this for starters we are going to upgrade your room from the superior up 4 spots but won't have it ready till 1:30 so we head to the adult pool 4 -finally a room...we get there dissapointed its a standard room so instead of the upgrade we got down graded from what we paid for..back to front desk but first I check with guest services to make sure what kind of room 7424 is yep confirmed a standard room front desk..got yelled at by a superviser lady to get our stuff packed up again so they can try to find a room 5-called front desk asked for manager tell him all about our first two days and get lied too that this is an upgraded room (SORRY NICE TRY ALREADY CONFIRMED ITS NOT BY GUEST SERVICES) 6-New manager OK first we are giving you reservations to our seafood rest. Sorry I am allergic to seafood how about the Italian one OK I will see what i can do..but it is still a FREE meal already I want something done for all the LIES FROM ALL YOUR MANAGEMENT AND THE DOWNGRADE OF THE ROOM THAT I PAID EXTRA FOR¡!!!!! 7-WELL we got a reservation slipped under our door for the Jamaica rest. Not even the one we wanted and NOTHING ELSE 8- FINALLY TIRED OF WAITING SO JUST TRIED TO MAKE THE BEST OF OUR TRIP 9- NOTHING AT THIS HOTEL FOR ADULTS ALL ABOUT KIDS...NOT ONE THING GOING ON AT ADULT POOL, NO BINGO FOR ADULTS WATER AROBICS AT THE ADULT POOL WOULD B NICE OR AT LEAST SOME KIND OF GAMES OR S O M E T H I N G FOR THE ADULTS WOULD BE NICE!!!!!!!!!!!!! 10 Food was good and staff for the most part was friendly 11- just poor management!!!!"
Posted: Mon, Apr 23, 2012- Overall Experience:
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LINA
"My overall trip was good. The beach & pool area is very nice. The food & service is good. The restaurants are very good. Great Resort for families. My kids loved it. Although the rooms are some how neglected, need fresh paint, & bathrooms are very very small and need to be updated in decor with new faucets. Our room was in building #1 which was closest to all activities and very convenient for families with small kids."
Posted: Wed, Apr 18, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Jeri from Rochester, New York
"Weather in Jaimaca earns an 8 right out of the gate. The comments for the remainder of the trip are as follows: 1)beach space was abundant but getting a reserved chair was nearly impossible, even getting up at 5am wouldn't guarantee it. 2) cafeteria food was ok but certainly not worth the cost 3) restaurants were impossible to get into, lines every morning starting at 6am 50 deep and no guarantee; service people would laugh at you. 4) wife broke her arm on unguarded rampway; that was only way we got in the restaurants (they were quick to help attend to the injury) 5) bathroom very small and had an odor to it 6) found a live crab in our room one night 7) cable didnt work one night 8) drinks were extremely weak; essentially was drinking water all week. 9) Italian restaurant was very good, as was jamaican.....seafood not so much....good seafood entrees cost extra $20 per dish 10) not a lot for tweens to do; bball, golf were rundown 11) snorkeling was good 12) Some staff were very nice; most very quiet; some almost rude 13) one excursion to black river was ok but over priced 14) Had to buy large cups for the weak drinks as 8oz cups wouldn't cut it 15) dress code for restaurants requires additional attire not in most carribean suitcases 16) restaurants were usually only partially full; scam 17) Pool was overly crowded most of th week; kids didn't go in it at all. Overall, for an all inclusive we definitely did not get our money's worth. Talking to or overhearing others talk about the place, that was the definite consensus. Heard others say they'd been there before but that something had changed. No one said that they would be coming back. What a shame! I came to relax in a chair, have some cocktails, and enjoy the pool. Instead I had to fight for a chair at 5am, never even caught a 'buzz', and never went in the pool. On scale of 1 to 10, with weather earning an 8, we rate it a 4."
Posted: Sun, Apr 15, 2012- Overall Experience:
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Scott Bittner from Myrtle Beach, SC
"Overall a very nice vacation. Hotel is very kid friendly. Beach is somewhat limited. Food was good not great but was always able to find something that meet our needs. Sometimes the lines were longer than expected. Staff was not as friendly as other all inclusives we have stayed at in Jamiaca. Rooms were clean and sufficient. Nightly entertainment on the property was awesome! Did a couple excursions to Dolphins Cove, Dunns River Falls and Negril. Would highly recommend them all! "
Posted: Sun, Apr 15, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Lisa from Morgantown, WV
"Resort was great for families and if my husband and I had not stayed at any other all-inclusive (in Cancun and Punta Cana) we probably would have been completely satisfied. Hotel pictures and some of the information is misleading. There is no water park on the resort for the kids (there's a waterfall in the pool). The pool is much smaller than it is presented. Food was ok. The recommendations about bringing a cup were right on (otherwise you pay $15 to buy one in the gift shop - which is what we ended up doing). You cannot charge items in any of the shops/spa/casino/etc to your room because everything is independently operated. This was a bit of an annoyance because one of the things we liked about previous resorts is you put your wallet in the safe when you arrive and do not need it again until you leave - not so with this one. The arm bands you are forced to wear are a bother as well - and they will charge you if you lose them. Our kids had fun though (there were ALOT of kids) so that is really all that mattered. We'll pay a little bit more and stay at a nicer one next time."
Posted: Sun, Apr 08, 2012- Overall Experience:
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A Recent Traveler
"If this is the remodeled hotel, I hate to have booked this hotel prior. Despite the trip advisor reviews, here my list of complaints. Room 1) room not as advertised. Junior suite is just 4 feet longer than regular suite 2) bathroom has constant foul odor 3) can't fit more than one person in bathroom at a time 4) cold water most of the time 5) terrible cable reception 6) a/c leaks and patio door doesn't close properly (mind you another friend of ours had switch rooms because of the same issues but no improvement in new room) Restaurants 1) if you woke up at 6:30 am each moring to book a dinner reservation at their 3 so so food restaurants, you still have a 50/50 chance of being denied as 'reservation full' 2) Italian nice, the rest the general cafeteria was better 3) out of 7 nights, we could only book 1 restaurant 24 hours in advance, which you had to wake up at 630am to reserve- everyday. We had to eat at the main cafeteria 4 dinners out a 7 night stay. They don't let you go to a restaurant 2x eventhough the restaurants always looked half full to us 4) some food servers were good but most uninterested. Guest services 1) never met such a rude and uninterested attendant at that post- and I saw her every day to book restaurants or tours 2) we spoke to operations manager and then general manager but it seemed the higher up we went, the less they cared. Positives - great for kids, felt safe, nice pool and beach front - Jamaica itself was great, try outside restaurants like mystic India - skip anything labels safari"
Posted: Sun, Apr 08, 2012- Overall Experience:
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A Recent Traveler
"Most people are right on this one in that 'you get what you pay for'. It was a good value for what we paid and we knew going in pretty much what to expect. The food was actually worse than I thought...even at the ala-cart restaurants. We arrived at 10:30am and didn't care that our room wasn't ready until 4pm. They have a changing room and you get to eat, drink and enjoy all the facilities, so who cares. Beach is awesome - great snorkeling! My kids are 6 and 7 and loved it as the fish ate bread from their hands and the water was only waste deep. We paid for the 1BR suite and are so glad we did. The other rooms (Junior Suite is a joke) are so, so small...would not have wanted to spend a week in there w/ my kids. The staff was very friendly. I won't return (noit because it was that horrible) but b/c there are so many better islands in the caribbean besides Jamaica in my opinion. If you decide on this reort, you will have fun, but seriously won't like the food."
Posted: Mon, Apr 02, 2012- Overall Experience:
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Wendy from Rkfd, Il
"had a great time at the resort, would definetly go back! staff was great, rooms were clean every day! the entertainment at night was great, for the kids and adults., and lots of area for the adults only! great time for the price!"
Posted: Thu, Mar 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Shawn from Cedar Rapids, IA
"Just got back from here last week. Weather was beautiful every day. Positives: beautiful beach, nice and close to the airport and town, ziplining 20-45 minutes away depending which tour you take, live entertainment was excellent (steel drums, dancers, etc), used the fitness room every day and that was a bonus, drinks are plenty full of alcohol (I watched them make mine), if you don't agree just ask for more as they will accommodate Negatives: you really do have to get up at 6:30 am to get dinner reservations (they are worth it) and lounge chairs (they get reserved early), they only allow one dinner reservation per day and you can only go to each restaurant once so make sure you understand when each is closed and choose carefully, most rooms don't seem to be ready at 3 pm so come prepared with clothes to change into If you have to (or choose to) eat at the buffet, try to sit in the open area closest to the pool. You get waited on here versus the other areas plus you can see the stage. Overall this was a good option with two teenagers."
Posted: Wed, Mar 21, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Kaye from Brooklyn, Ny
"It was Spring Break and entertainment really sucks...There was nothing for the mature crowd after 10.30p.m. That really stinks...Food was salty and my, Gosh! fish almost everyday? Staff in main restaurant was excellent. very attentive, quick and I believe overworked. Only one day off? They too have families!!!! Here they are catering to other families and their own, well???????left on their own. :-( . Front desk staff could be a lot friendlier and smile a bit more. That is the country of smiling people but somehow the front desk staff forgets that. They also need more staff at the front desk during peek hours. The staff at the guest/reservation/tour counter really, really, really need another person during peak times. A separate person should handle tours etc and someone else make the reservations for the restaurants. Lines are too long!!!!!!"
Posted: Tue, Mar 20, 2012- Overall Experience:
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- Would Return or Recommend?No
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Vickie And Charles Armstrong from Woodbury, MN
"The weather was beautiful in Jamaica and the beach and pool accomodations were wonderful at the SunSpree Resort! We knew in advance that the hotel wasn't rated 5-star and we were okay with that. The rooms were so-so, however they were clean. The bathroom in our room was small, but for the time we spent in the room it really didn't matter. We noticed that the hallways didn't seem to get cleaned as much as they should have (floors washed good), but everything else was top notch. The first couple of days there was culture shock with the food, as the seasonings were different than what we are used to. However, there are numerous options so there should be something every day you will be pleased with. At times, I was delightfully surprised. The restaurant reservation process at the hotel restaurants wasn't the best - they open reservations at 7 a.m. the day before and we were told when we checked in that we can make reservations throughout the day for the following day's seating. However, we went to make reservations around 11 a.m. one day and in the afternoon on another and both times we were rejected - told that all reservations were taken up for the following day. We asked to be placed on a cancellation list and they had none. One night we were told they only had reservation avail. at 6 p.m., which we gladly took. But when it came time to leave after we were done eating (around 7 p.m.) half the tables were empty - which would have been a better time for us. They also provide as part of their 'all inclusive' all beverages from their bars - including water, pop and local liquors. However, the drinks were much different than what we are used to in the U.S., so be open to trying different kinds. Their beer is great. Their liquors are different tasting and you might not like the taste of what they make for you. Their drinking age in Jamaica is much younger than ours in the U.S. and there was a lot of 18-20 year olds drinking and partying pretty hard. This is a family resort and it was pretty well laid out to keep the little kids and the older kids/adults separated, but found there were many evenings while we were sleeping some of the party-goers were yelling and pounding on their room doors for their friends to let them into their rooms (must not have had a key to get in?). This happened 3 out of 7 nights we were there around 1 to 3 a.m. We liked the fact there is a Nurses Station available from 9 a.m. to 6 p.m. for people/kids who might be sick or need attention, and there was no cost for that service (unless a doctor was needed). Would have liked to have more tour options available right from the hotel as most people don't rent a vehicle when they are in Jamaica and want to do more than just stay at the beach (however, that was quite fun for most of the days). The people who worked the hotel were very friendly and wanted to make their guest's happy. The craft stores and shops we visited - the workers were either helpful or overeager to help us with our purchases, but when you get more into the primative craft shops (shacks), be prepared because they beg and pressure you to buy something and guilt you if you don't. After about a half hour we figured out to just say 'no' that we weren't interested - but it was uncomfortable up to the point of learning what to say and how to respond when they surprised us with their pressured ways letting them know we were seriously not interested in what they were selling. When the bus pulled up to the 'craft shops', the ladies and children started to swarm the visitors as they got off the bus - pulling them to their shops. These shopping tours were organized through the resort, so I figured it was good to warn you to be prepared for this, however it was worth doing though. No room service is available at this hotel which wasn't a big deal to us. You have to claim your beach chair(s) by using the towel(s) they provide you by 7 a.m. each morning - otherwise you might not get a chair by the beach. There isn't really any other way to make it fair for guests, but I felt it wasn't fair that some people save a spot and might not even visit the reserved chairs until later in the day or not at all. Sunscreen at the hotel was $17 a bottle and it was in great demand as we had sunny days every day we were there - sunscreen was hard to come by, so make sure you bring plenty with you. Go for the lotion kind as the spray aerosol kind is used up quickly when the wind blows. Make sure to wear flip flops or sandals when you can so you don't burn or hurt your feet on the boardwalk or other areas that might not be comfortable to your feet - it does get hot in the sunshine. Evening entertainment was wonderful - something for everyone and they have cable/dish tv - so you can go back to your room and watch a moving and relax after a long day at the beach. Would consider going again. However, would plan my days better the next time as we know more about the surroundings and what is available in that location for next time."
Posted: Sat, Mar 17, 2012- Overall Experience:
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Sheilagh Blight from Markham, Ontario
"Overall, a great place to stay offering very good value. The common areas of the hotel are very well maintained and up to date. VERY clean throughout. Our room had a little wear and tear...the bathroom door was warped and did not close all the way. Both the front door and the balcony door stuck when opening and the bath tub drain plug did not work..2 out of the 3 washing machines in building 5 were out of order... Food is certainly plentiful....the breakfast buffet was excellent as were the specialty seafood and Italian restourant. We found some of the items for lunch and dinner buffets were a little overcooked and dried out but you could always find something that was OK We booked 2 day trips for zip lining and swimming with the dolphins thru the Jamaica Tours office on site....they are efficient and I thought very fairly priced. The gift shop is very pricey for staple items such as sun block and paper back books ($22 US for a $7.99 paperback) stockup before you leave home! We thought that overall the staff are good and almost all friendly...the bar tenders do a great job of keeping up with the forever demanding patrons! Great spot for hanging out is the Island...go early to reserve your spot! Overall, we were happy with our experience and would certainly return!"
Posted: Sat, Mar 17, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Alois Plattner from St. Albans, Vermont
"we had a great time, the tours were well managed. food was very good all the time. the staff was always ready to help. weather was super nice. had a somwhat bad experance, one night when a fire broke out. then again the staff and security were right on the job!!. everyone in that section wer moved to the lobby. we were very well cared for.at no time did we feel afraid or uncomfortable. but do add we were tried, as well as the whole staff. all in all we had a wonderful vac, also if anyone does not have fun, it only up to them."
Posted: Sat, Mar 03, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Stacey from Westminster, MA
"We stayed here Feb 16-23 2012. Traveled with my husband, our 2 daughters and another family of 4. All of the children are girls ages 11-14. Positive: We loved the layout of the resort. Pool area/beach was wonderful. Everything was close. The weather was perfect. The food was fine at the buffet. Always could get pasta or pizza if you didn't like the other choices. And, there was a grill open 12-6 by the pool with fries/burgers/dogs, etc. There was nightly entertainment right at the pool which was better than I expected. The onsite stores have everything you might need. The boutique has good prices for tshirts/hats/etc. Also, it felt safe. Our daughters had the run of the place and we all felt comfortable. There are lots of families/children everywhere. Negative: On Friday night of our stay the hotel had a fire. We spent the night in the lobby. It was a scary experience. The hotel was slow to respond but in the end did a good job getting us blankets/towels/water. We were allowed back into our rooms at 4:30am. For the rest of the day we had no power in our rooms. And, the the rest of the week we had power outages. (which meant no AC!). We also did not have Hot water for the rest of the week. Our building was running off of a generator. The cable tv was sketchy too. The hotel did not offer us any compensation for our inconvenience. We lost of whole day of vacationing due to the fire. Also, lines at the bars were very long. They do not have enough bartenders. The staff was not as friendly as I expected...especially the bartenders. Cleaning staff was most friendly. We only had a standard room, which was tight. Bathrooms are super small. Also it was noisy at night - bring ear plugs. Overall, it is a nice resort that needs some updating. Our family did enjoy the trip. We did one excursion on a catamaran to Magaritaville which was a great day. We knew it was a lower-end resort, so we weren't suprised by the fact that the rooms were 'updated' but we expected better service from the staff."
Posted: Sun, Feb 26, 2012- Overall Experience:
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- Would Return or Recommend?No
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Ann Marie from Worcester, MA
"My sons (10 and 12) and I stayed during Feb. vacation week. We loved the layout of the resort and the boys loved the pool and game room areas while I enjoyed the beach. Rooms and food are decent. Nightly outdoor entertainment was enjoyable but should end at 11pm. Two nights the entertainment lasted until 1:30 am and it was impossible to sleep through the noise. This is definitely a good value resort for those traveling with kids. Would not go as a couple even though there are separate adult-only areas. Staff were friendly. The White Witch Zipline experience is 10 minutes away and is well worth the price...very thrilling, kids loved it!"
Posted: Sat, Feb 25, 2012- Overall Experience:
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"April 13 to 20 we had a great time. The layout was great stretched out not cluttered all in one area.
Nice private Island to sun bath, snorkel, swim, & pools with or with out children
Average buffet, with al a carte restaurants that are an up grade to the buffet.
leave your watch at home, bring your sun screen, swim suit, & a thirst for relaxation.
Already planning our next trip & more people are joining us."
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"We stayed at the Holiday In SunSpree for 7 nights around Christmas. While not fancy, the hotel was clean. The staff was very helpful--from check in, housekeeping to lifeguards. The food was nothing spectacular, but there were lots of options and no reason to be hungry. The hotel had lots of activities to try to entertain people but we choose not to take part. Our goal was to rest and relax while having things for our kids (ages 9-16) to do and the hotel fit the bill. My biggest complaint was that all of the guests with children were congregated in one building which was closest to the pool (nice) which also hosts the nightly events (not so nice). The music was very loud and would go until 11-11:30 nightly. I am not sure how families with very young children handled this. The option was to be asleep by 8 and hope to sleep through the music or go to bed after the shows which were every night except one. The mattresses were very hard. Over all, the hotel was fine, but not spectacular. I would recommend it as a good value for cost conscious families."
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"We have been there a couple of times the staff is very friendly and kind! It is very child oriented. It is very clean and homy. The beach is fantastic there is a little island in the middle off the ocean that people walk to it is a very adventurous place! They have have a kid's daycare so parents can have a little alone time it is by far one of the best places I have ever been to"
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"We stayed from Nov 15th-18th and had a great time. The weather was perfect, the beaches are beautiful and there were plenty of lounge chairs to choose from. The Jerk Hut was a favorite spot and the swim up bar was always a fun time. The food was good, plenty to eat all day and a variety of restaurants to pick from. I recommend the snorkeling; I saw tiger fish and crabs along with some things I've never seen before. Staff was friendly and the room was very clean, definitely worth the money!"
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"WONDERFUL. My friend and I went for a relaxing vacation on 9/3 till 9/8 and I must say it was the best vacation ever. It was so beautiful and relaxing that we didn't want to leave. I'm already making plans to go back in Feburary with my grand daughter.
Hats off to whoever hires the staff. Everyone was so nice.
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"The SunSpree is a relaxing and enjoyable vacation destination. We went to this propery in 2010 and were impressed with the whole place. We are looking forward to visiting it in November of this year. For the money, this is a very nice place to go. The only thing I missed was the champagne and red wine from a bottle! We were given a great room overlooking the ocean. It was a wonderful view. I hope to have a great time this time around."
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"I really enjoyed my stay here. I went with my daughter and my granddaughter and was very impressed by how well we were taken care of. Do not believe all that you read with bad reviews, we did not have one bad experience and would highly recommend this as a family resort and vacation. I hope to go again and would recommend this hotel for anyone who is looking for a fair priced great inclusive vacation. The food was great and the shows where incredible. We enjoyed the craft fairs and all they had to offer at the hotel. The hotel was one of the cleanest and in many situations went out of there way to accommodate our every need."
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"Great time! Food was absolutely amazing and the staff were very friendly and welcoming."
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"This was my second trip to this resort. I went last year and had such a good time that me and my girlfriend went back this year. This year was a total dissapointment. Last year I booked the Ocean View Dekuxe room which I thought was the best room they had. When we arrived our room had a living room, Jacuzzi, etc... We enjoyed the room so I booked the same room this year. When we arrived I instantly noticed that this room wasn't even half the size of the room we booked last year. When I went to the front desk to inquire about the room I was told that last year i was automatically upgraded to a Suite without any notice. We were pissed. I went to the front desk and told them that no one told us last year that we were upgraded to a suite and this was very misleading becuase the room was one of the main reasons we returned to this resort. If I knew that the room we had last year was a suite I would've booked it again. The front desk rep told me that there was nothing she could do because there was no suites available and if it was it would be an additional $110 a night(We were there for 8 nights!). Our room had no hot water the entire stay and the tv would go in and out. Besides the room some of the staff was very unprofessional and kept trying to hit on my girlfriend everytime she would leave the room alone."
Posted: Mon, Jun 18, 2012- Overall Experience:
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"I can't believe this was rated higher - it was awful! The food was less than cafeteria food, the drinks were limited. Made with kool-aid or punches, not juices. I got sick from the drinks, and ended up not drinking the whole 3 days. Flies, flies, flies were everywhere all over the food! What ocean? It was a man-made area with a small island. The photos are not true. Good thing we only had 3 days, because I think we would have gone somewhere else had we booked longer!! The best thing about this hotel was the bed. The guest service desk. were extrememly rude!!!!!!! The wait staff was very pleasant. It's a total party place!!!!!!!!!!"
Posted: Wed, May 16, 2012- Overall Experience:
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"I have stayed with my husband and two daughters from 29-March until 3th of April, 2012 with our friends (another family of four). Resort has nice layout, we have liked the beach and private island, despite the fact that water is shallow with very limited possibilities to swim (I have found one short strech that could be used and used it frequently). Entertainment is also very nice in the evening. Live music was always good, some of the interactive shows somewhat boring as they turned to be very similar from one day to another. If you are bothered by the noise, ask for rooms away from thr main entertainment area. Rooms are small and not very new. AC is noicy, TV may have issues with picture quality. No food in rooms. Hotel does not offer bottle of watter in the room so you will have to buy some for your self. Stores are well equiped but some prices are way too high (sun screen or similar, just make sure not to run out of these). Was looking forward to experiance for ourselves Jamaican friendlines. This resort did cut it short for some reason. Some of the stuff very friendly, some of the stuff almost rude. Food did not meet expectations. Luckily Pizza, Pasta, fruits and vegies help it through. We can only compare it to Mexico and experiancing similar price range resort in Mexico, I would choose Mexico any day, especially in the area of service, friendliness and food / drinks quality. Nevertheless, this may be a good option for families with kids as it felt safe all the time."
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"First night electricity went out, too many rules can't bring food from buffett out to the pool but there is food from the grill served out at the pool? Men are not llowed to wear tank tops in the buffett area for dinner? Some of the staff friendly others very rude. Dinner at the Italian restaurant was very good all other food was awful. Adult pool and all of the rest rooms were dirty. Beach WHAT BEACH? Private Island that you can walk to fail to mention that you can't swim in the ocean couldn't find a spot deep enough. Entertainment was good but all the same how long can you watch peolple dance the native dances? I have been to Montego Bay 4 times and have to say the Holiday Inn did NOT meet our expectations to say the least."
Posted: Thu, Feb 23, 2012- Overall Experience:
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"It was a great vacation and kids love it. There a lot of fun stuff to do. Kids club, activities, snorkeling, swimming etc.
Captain Hook show was amazing.
Catamaran tour was great. You should see the Dune's River. It was a great experience. I recommend to everybody who has kids.
Cons: There is no please to swim for adults. All beaches are shallow there."
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"Our stay at the holiday inn sunspree resort in montego bay was a great stay.
Everything was great, we had an excellent time. i really recommend this hotel for families with children."
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"The trip was very dissapointing. Hotel rooms were not as requested. The food was not that good. Italian was great. Service from hotel staff was less than adequate. I would not stay at this property again."
Posted: Wed, Jan 25, 2012- Overall Experience:
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"My wife and I along with our three adult sons and five other friends stayed at the Holiday Inn SunSpree Resort in Montego Bay Jamaica. We had a fantastic time there the food was great the staff were simply wonderfull the resort was clean and the security was very good.We did not want to leave we were having such a great time there.
The only negative thing that we would like to see change is that the beach (water )should be a lot cleaner, free of see weeds and other objects that can harm the swimmers.Case in point , one of my sons had a number of prickle things that went up into his feet and the same day we found a pice of glass in the water at the beach.
The sand was clean each morning before we went on the beach, the water was not.
I must say all ten of us love it there and we are planning our next vacation trip for next year."
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"Our room had a fabulous view in the 6th building. Bathroom is a little small.
Disappointed in the food, the a la carte for seafood was very upsetting. A little more info would have been helpful at ck in or at the Guest Services. The great people we met gave us tons of help and tips. A nice experience but not the best.
The beaches were WONDERFUL, clean, well cared for with chairs to lounge in. Have to be up early and claim a chair or you won't get one. People save them for the day.
Our first day was without luggage thanks to AA. Not a good start."
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"1st: It is a family resort and they will not promise you an adult building (Unit 6&7)
even ahead a time as we did.
2nd: All rooms are 1st come, 1st serve according to them. Friends arriving from
another state on same day, few hours later were put in different building,
right in front of childrens playground. We had no kids!!
3rd: We along with friends were given a new room but not till next day. A
common statement we heard from other guests. 'All full check back'
4th: We had horrible air conditioner problems.(so loud couldnt sleep well) perfect
third day & third room!
Food and drinks were ok! Employees were friendly and courteous all the time. The resort had ok shows in evening but ambience didnt feel Jamaican. American music all day. Snorkeling was really enjoyable. Would visit with grandchild but not as an adult resort. Good hotel for the price! Overall this resort wasn't bad just not a 4 star.(Would have been nice if they allowed food in rooms, and bar service poolside or beachside instead of standing in line for a drink,which was often ) But It is a Holiday Inn."
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"I really started to second guess my upcoming stay at holiday inn sunspree after reading these reviews.. However, Kids eat stay and play free so that was a plus.. I didnt see any reason to pay crazy amounts of money for a 3 year old and a 9 year old who wouldnt eat much cause of pickiness anyway. When we arrived we were told we were upgraded because of priority rewards.. great! however it was hours before we were given our room. Understandable because we did arrive early. but even by 3pm it still wasnt ready. If i t was just myself and my husband i wouldnt of minded but we had two children whom we wanted to get situated. about 4 o clock and lots of bugging on our part we were given room 1409 in building one.. we get to our room and realize our ocean view was very limited with a beautiful view of an ugly run down tennis court... nope wasnt having it.. if this was our upgrade i would of hated to see what we would of had.. we called and complained. we told them to move us across hall so that our balcony would at least have a view of the pool and main stage area.. they did with no problem.. rooms were considered an upgrade cause on the 4th floor the ceilings are vaulted thats about it.. nice ceramic tile floors.. Bathrooms clean.. the beds were horrible.. however im coming to find out this is all holiday inns cause prior to our flight out of philly we stayed at an holiday inn express and the beds were just as hard.. however i am use to sleeping on a memory foam mattress.. BIG DIFFERENCE>> rooms were nothing great to brag about.. at night if your facing the stage and pool area in building one or two the music is very very loud.. and goes till about 1 am.. my husband and i didnt mind.. we sat on our balcony with drinks and listened to the entertainment.. however if you wanted to watch tv it was hard to hear over the air conditioner and music.. I have to say that as far as the alcoholic beverages.. you can drink all day and be lucky if you catch a buzz.. just sayin.... i dont drink often and after 6 drinks i should be feeling something.. my husband would drink rum and cokes and tequila sunrises from sun up to sun down and would be fine... we overheard other people talking about how they didnt think that they were putting alcohol in the drinks.. if you started tipping then they would make them stronger... food.... the buffet was decent.. if you were hungry it filled your belly.. however nothing to write home about.. tried the italian restaurant .. had the crab cake tiramisu and chicken.. very limited menu.. all was good.. drinks were better here.. beach was beautiful ocean clean and blue... no problem finding beach chairs.. overall i would probably come back to just have a cheap place to stay to enjoy the beautiful waters of jamaica.. however if you have the money to spend.. i would go to a nicer resort.. this was ok but just not alot to do.. the dj's wouldnt ever just keep one song on.. kept interupting with talking and playing about 10 songs within 5 minutes.. became very annoying.. jerk chicken ..eh just chicken dont see why everyone likes it.. but the main thing is the beach and ocean were wonderful.. i didnt come here to be treated like a princess.. i didnt expect vip service.. nothing mattered to me more then my familys time together and that the ocean was nice and it was.."
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"This place is over built for the amount of beach and pool area available. Lounge chairs are elbow to elbow and still there is not enough of them to accommodate the customers. We walked up and down the pool and beach for two days before we found two chairs. Most of lte lounge chairs are worn out. People are reserving the chairs by getting up very early and putting towels on the chairs to reserve them. Mgmt. needs to stop this practice. The patio sliding door was broken. The rollers were completely worn out.Our room Air conditioner quit on the third day. The tennis Pro was using worn out tennis balls. They were flat and wouldn't bounce. They don't sell tennis balls there.No sign up sheet to find another tennis player.The gift shop is a rip off. $12 for a bottle of Vizine.The Buffet dining was a model of efficency. The place is WORN OUT.
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"we stayed for 5 nights and the service was excellent, we really like the buffet we had a great variety of food and fresh fruit and vegetables available every day, Drinks, Coffee and tea bar ,The entertainment was super , the stuff make us feel at home and over all we had and excellent time!! Tours were also scheduled on time all the time!! Nice beach and pool area was kept very nice and clean!! WE Love it!!"
Posted: Wed, Dec 28, 2011- Overall Experience:
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"i go to jamaica every year, first time in the Holiday Inn, worst experience ever... the food was horrible and the staff was rude and lazy. WILL NEVER GO BACK"
Posted: Sat, Dec 24, 2011- Overall Experience:
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"We stayed at the Holiday Inn Sunspree Resort in Montego Bay, Jamaica for 5 nights with our 15 and 17 year old children and my husband's parents. We had ocean front rooms in building 5-they were very basic and the bathroom was very small but it was always kept clean. Our first night we had an issue getting sheets for the pullout and having a roll away delivered. We had booked a room with two double beds but were put into a king size room to be near my inlaws. We had to call twice about the bed/bedding and finally tracked it down ourselves. I'd have to say that that was our only disappointment.
We enjoyed Sorrento and Sea Breeze-did not try Paella because of the bad reviews. Paella is being rebranded, serving Jamaican food and Sea Breeze will be a seafood restaurant beginning on Christmas Day-wish we'd been there to try out the new menus. We enjoyed the breakfast buffet each day and ate dinner there three times. We ate a lot of jerk at the Jerk Hut and had some items at the grill. Try all of the Jamaican foods- the only thing I did not like were the boiled bananas. I loved the fried plantain!
We brought our own insulated cups and were glad that we did.
We kayaked and snorkeled. The water is not deep but was fine for these activities. Pocket a few bagels from breakfast for fish food and snorkel near the pier.
We hired a driver that we found on property to take us to Dunn's River Falls one day and then to RIck's Cafe another day. The first day he was very fair and we paid $170 for 6 passengers, about 6 hours of tour time. The second day he changed his pricing and we bargained with him a little but he ended up getting much more that we had agreed upon. My suggestion would be to use a different driver each trip.
Dunn's River Falls were amazing but the vendors were so forceful that we left feeling mad and a little scared. I recommend avoiding all vendors and shopping in the gift shop at the Holiday Inn!
We had a great time and would also recommend booking a photo session.
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"This was my first time to Jamaica. Myself plus 5 other females booked to meet up at this resort. Price was great. Check-in was probablly the worst thing about this trip only because rooms weren't ready, waited few hours, came back to front desk and still wasn't ready, after the 3rd time, we were given a room, ofcourse all 3 rooms were in different buildings. Which really wasn't an issue.
No info was given to us at check in time, we did receive our bracelets and were able to check our luggage and change in bathroom and go to buffet and bars but could not lay ot on the beach. Wasn't even informed of the reservation process for restaurants in the resort. So in turn wasn't able to get booked for my bday dinner, highly upset. I calmed down after the next day that we did get to try 2 of the 3 restaurants out. I was disappointed at both and was so happy that the buffet and grills were open. We did hear the italian was the best one but unfortunately that was the one we didn't get to try out.
Staff was wonderful, resort was beautiful. Was even more disappointed the check in didn't tell us we could rent phone for US calls $5 a day. They didn't inform us about shuttles to go places, guest services informed us after we inquired about it. JLT provided us with anything we asked. I did make a few trips to the business center since I forgot to bring my laptop (which I reccommend!!) unfortunately computer seemed to freeze everytime I was done to my last 4 minutes.
Really, everything else wasn't too bad. One the 3 rooms, one friends said they had bed bugs in one the beds. I searched mines and don't think I seen any."
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"the worst hotel i have ever seen in my life and i been travelling for 35 yrs.
i will be suing them for pretending that bookit representative was on the premises and demanded more private information on me , to proof myself and my reservation and change reservation. (very illegal....and my lawyer will be sue them shorty for ID THEFT......both the hotel as well as bookit)"
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"Had a wonderful time, can't wait to go back."
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"I was very disappointed. The food in the buffet was horrible. There was never enough clean tables. A resort should be able to sit all of their guests comfortably. Both sides of the buffet had the exact same things. I was not expecting the best of the best but this was just awful. My daughter never even ate breakfast. However, the chicken jerk hut and the hut where they serve hamburgers were good. Problem was they closed at 6 p.m. The Italian rest. was good. Jamaican one okay and was not able to try out Spanish rest. Could only eat once at each rest. during your stay. You could not have food in your room. Explain that to a 9 year old who is hungry and does not like the buffet and the hamburger and chicken hut is already closed for the evening.
Swimming pool okay if you are a kid. Ocean was nice. They have an adult hot tub which my husband and I like to sit in at night. Come to find out they turn the hot tub off at 5 p.m. because that is when the lifeguards go home. Who wants to sit in a hot tub when the sun is beating down on them during the day.
The kids club was a joke. They had a full activity schedule but when you went to take your child to a scheduled activity it was never taking place. My son went to 2 activities out of an 8 day stay. He did go to the activities on the stage that went on around 2 p.m. There is a playground inside the gate where the kids club is but you never saw staff take the kids outside to play on it. I sat numerous times with my son so he could enjoy the playground. There were alot of daytime adult activities that were scheduled that never happened. However, evening entertainment was good.
The room was nice. The toilet though ran the entire 8 days we were there. Had to have handle fixed because it rusted off. They fixed this in a timely manner but were unable to keep the toilet from running. Very annoying when trying to sleep. Air conditioner turns on and off. So you better fall asleep while air is on. Room had a balcony but there was no privacy. You could see eveyone and everyones balcony. You could actually see into your neighbors room. TV went out more than once. Key cards stopped working. Turned into an hour long ordeal to get that fixed. Housekeeping was great. Staff was very friendly.
They hotel does not like breaking your money down for you so takes lots of 5's and 1's. Went shopping across the street. I know what it is like to shop in Jamaica this is my third time in Jamaica. This place was annoying. Even bargaining with them it was not cheap. The resort gift shop depending on what you want is fairly reasonable.
Last year and the year prior we stayed at the Sunset Resort and Spa in Montego Bay. Same amount of money as this hotel. Sunset had a great buffet and food at the grill until like 10 p.m. Hot tub was hot. Kids club was great. Son always wanted to go. Daytime entertainment was fun. Always something to do. You could have food in your room here.
I read a lot of bad reviews but ignored them and went with an open mind thinking people were expecting to much. I'm telling you go somewhere else.
WE WILL NOT BE GOING BACK!!!!!!!!!!!!!!!!!!!!!!!! It is not worth the money."
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"WHEN I WOKE UP THE FIRST MORNING WATER WAS ON THE FLOOR FROM RAIN THAT NIGHT, I CALL THE FRONT DESK AND WITHIN 10 MINUTES SOMEONE CAME TO MOVE ME TO ANOTHER ROOM ON THE 3FL HOWEVER THERE WAS ANOTHER BATHROOM FLOOD BEFORE THE BELLBOY LEFT. HE SAID HE WAS SORRY ABOUT IT AND WOULD SEE I GET ANOTHER ROOM. WITHIN 15 MINUTES I WAS PLACED IN ANOTHER ROOM. THE DOOR HANDLE WAS BROKEN BUT WAS FIXED PROMPTLY. I REALLY ENJOY MY STAY THERE. THE STAFF WAS VERY FRIENDLY AND RESPECTFUL...I HOPE TO COME BACK SOON."
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"great value for the money"
Posted: Wed, Nov 30, 2011- Overall Experience:
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"This was our second trip back to this resort. We visited a year ago. The food is subpar, but eatable. This time the facility was actually better then last time. They have done several upgrades. What I was unhappy with was the customer service. The woman at the front desk gave my husband wrong information which cost us money. Then later denied it and didn't allow us to speak to the manager. I called and requested to speak with a manager who was supposed to call the next day but never did, oh yeah the managers voice mail was full (I wonder why?) Also my 16 year old daughter came and was given an adult bracelet. I didn't realize until she told me several days later that there were different bracelets for different ages. Also as a returning guest there were no perks. Which I later found out wasn't the case we should have been given VIP status. There were no apologies from the hotel nor did they fix their mistakes or refund us money that we shouldn't have spent due to their mis-information. I will not return solely on customer service."
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"It's been 20 years since my last visit to Jamaica, and Montego Bay surely jumped up in the Economic standards, back to the Resort this is a great place, family friendly, and cozy enough for the couples, the food was great, the entertainment was great the only bad thing is we had to leave to come home, the rating system topps off at 5 stars I give this resort a perfect 10 stars !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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"My sisters and I had an awesome time. We celebrated my sister's birthday. The resort was very accommodating. The resort was clean and the service was top notch. Getting enough bathroom towels was the only issue. Other than that we loved what the resort had to offer. With three women traveling alone we felt safe and secured on site. The weather was perfect, the food was delicious and the staff was great. Although there was children on site you hardly ever noticed them. There was so much to do. Four days is all you need to experience a wonderful time. I plan on returning in June with my husband and two children."
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"It was the best vacation ever."
Posted: Tue, Nov 01, 2011- Overall Experience:
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"My stay at the Holiday Inn SunSpree resort in Montego Bay was a good one. Very professional and friendly staff."
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"My wife and I just spent our first anniversary at Holiday Inn Sunspree and was very satisfied. The grounds were beautiful and well landscaped, The staff was always friendly and the Bookit Rep was great with helping plan our activities. The room, food, pool, beaches and entertainment were great. I would recommend to a friend and planning to return next year."
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"thanks. The hospitalitly was exceptional."
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"The resort was very nice, clean and relaxing. The staff was very friendly and courteous. The food was okay, but could use more variety... 'Sorrento's was awesome'. The activities that were offer could use improvement. Overall my stay was wonderful. I defintely would return and recommend the hotel to family and friends.."
Posted: Fri, Oct 28, 2011- Overall Experience:
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"We just returned from our first trip to Jamaica! This resort was older, but very well maintained and beautiful. Our 3 young children loved the pools and beach. Spent many hours there! And the buffet was perfect for us so the kids could just sit down and eat immediatly without having to sit and wait. 12 days was a little lengthy, I would recommend a week at maximum. Highly recommended family resort!"
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"everthing was very good i had fun"
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"The Holiday Inn SunSpree was a great experience for my family! For the money it was an overall great experience! I would highly recommend for anyone with children. I have already recommended this resort to family and friends. Thank you Holiday Inn for a wonderful experience!"
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"I just arrived back for Holiday Inn Sunspree all inclusive at Montego Bay and it was good staying there. The room I stayed in was clean, washroom was clean as other places I have stayed, food was good. They really strive to accommodate. There were nightly entertainment which was very good as well. I have no complaints at all. When I read previous reviews I almost did not go there but I am glad I went to see for myself. I would recommend staying there to anyone.
Thanks"
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"The beach and island is great. Food has alot to be disired as well as the entertainment. Would only return because of the beach and island areas. Would only put liquor in mixed drinks (pina col.) if asked."
Posted: Sat, Oct 22, 2011- Overall Experience:
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"GREAT VALUE - GOOD FOOD- FRIENDLY STAFF-"
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"We just finished our trip and it was wonderful. The pool and beach were very nice. Also, the island just off the beach was neat ( you can walk over to it in water depth of about 21/2 to 3 feet deep ). The breeze was as good as it gets all week long and we had perfect weather. The Italian restaurant was really great. Additionally, they keep the grounds looking nicely groomed and cleaned up better than most resorts. We would return !!"
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"The beach was lovely, my kids enjoyed it along with the play ground area. The jerk pork was very good. We went for breakfast two mornings and flies were bothering us. However at dinner we sat more on the inner section of the Poolside bar and we didn't have that problem. The food was not all that. My husband complained about something biting him in the room, which appeared to be mosquitoes. I think there's alot more the hotel can do to make your stay a more enjoyable one."
Posted: Mon, Sep 19, 2011- Overall Experience:
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"THE RESORT ITSELF WAS OK. ROOMS ARE ALRIGHT. ACTIVITIES SEEM TO BE OK. ENTERTAINMENT AT NIGHTS IS GREAT. THE FOOD LEAVES A LOT TO BE DESIRED. THERE IS HARDLY ANY CHOICES. SO LITTLE VARIETY."
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"I had nice vacations in this place people is friendly,nice beach and pools I will return and recommend this place to people and friends...."
Posted: Thu, Sep 15, 2011- Overall Experience:
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"Holiday in sure has changed, The staff was upset, The food was not any good. The only good meal I had in five days was breakfast an omlet made by the male chef he was very nice he should have been the cook all the time, and the one night at the Seabreeze resturant that you had to make reservations for. My sister and I had to leave each day walk down to the street to catch a cab to go down town if we wanted to have a good time. We spent most of the time away from the hotel. The last night I was there the lights in the whole place went out, pitch black. I will never stay there again it was a waste of money and took up a lot of our time going back and forth from the hotel to the hip strip. Thanks Holiday Inn for making My Birthday aTrip to Forget."
Posted: Thu, Sep 15, 2011- Overall Experience:
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- Would Return or Recommend?No
"Every two years just us girls go out of the country and it had been a dream of mione to go to Jamaica. We had the MOST amazing time. We were all shocked with how clean the hotel was kept considering it was all open air. The hotel is right on the beach - which is a plus. The staff was more than friendly. You can eat any time you want. There is ALWAYS food available. We got the all inclusive deal with including all of our food and booze for free. You just go right up to the bar and tell them what you want and they make it. No tipping required because that's included if you do all inclusive. It is a family orientated resort so there are LOTS of kids around but no worries - there's a section just for adults so no worries. If you want to go to the clubs at night there is a free shuttle service - again if you purchase all inclusive. All inclusive is the way to go and I would recommend this place to anyone! We had a blast!!!!! "
Posted: Thu, Sep 08, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"We have been to the Holiday Inn Sunpree 7 times in two years. The food is good - there is a nice selection, the drinks always great all liquior not watered down, the staff exceptional especially Ki-Shaun, Vanessa (at the bar inside). I will be going back again and again. I recommend this place to everyone. "
Posted: Thu, Sep 08, 2011- Overall Experience:
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"This was my 1st time traveling to Jamaica and I will definately be coming back. For the price this was a wonderful place to stay,everyone enjoyed themselves.I was planning a cruise for next year, but cancelled. to sum it all up the staff was wonderful, the jerk chicken was great and the entertainment was wonderful.I got to know some of the staff and they were the best.(If you happen to go tell my sister Ann at the jerk shack her brother(marly man) from the states says hello and I miss them. I definitely would recommend this place for family or just for you and the misses."
Posted: Tue, Aug 09, 2011- Overall Experience:
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"My mother, aunt and myself had a wonderful time, the staff was amazing. "
Posted: Fri, Jul 08, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"We stayed there last week. We had a really good time. It was a great place for the kids, but most of the excursions were around Ocho Rios. And though they had an Adult Only club, it didn't have life (no music or anything). We did not feel obligated to tip anyone. Actually it is posted several places that tips are not expected because it is all-inclusive. They do have a tip jar at the Front desk if you feel so inclined. I read the reviews on the food before we went. They were right. Don't waste your time with the Spanish restaurant. The choices for the main course were very few, and two of the dishes were the exact same except one had shrimp. We left and went down to the Portside to get something much better. And yes, the Portside served GREAT food every night. The Italian Restaurant was supposedly really delicious, however my men brought collared shirts, closed toe shoes, and nice shorts. I couldn't find anywhere on the website that said what the requirements were. Tropical and hot/humid didn't = slacks to me. I was wrong, so we missed out! So take slacks and nice shoes cause they won't let men in with flip flops either. Also just a note: The pool and the Barefoot Bar and Grill is just steps away from Building 2 and serves drinks until 1am. If you have small kids and want some sleep, request to stay farther away. This is the time it would be nice if the Adult Only Bar in the main building offered more of a club atmosphere. People would probably gather there instead of out around the other bar. Make sure you take time to do to the Dunns River Falls excursion! We had a blast! "
Posted: Wed, Jun 29, 2011- Overall Experience:
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"went with girl friends we had a ball. hotel was very nice we got more then what we paid for. Staff was very nice and caring and the men at the hotel are very hot.
(Jervis) We loved the jerk chicken. The staff made us feel at home and even better. great places to go with friend."
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- Would Return or Recommend?Yes
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- Buffet breakfast and lunch
- Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- Unlimited domestic drinks including wine by the glass
- Port Royal Pub/Lounge entrance and drinks
- Theme nights and beach parties
- Kid Clubs for all ages from 6 months to teenagers
- Non-motorized water sports: Sunfish sailing, windsurfing, pedal boats & kayaks
- Use of fitness center
- In Room Wi-Fi
- Daytime tennis
- Daily activities and nightly entertainment
- All current hotel taxes, service charges, and gratuities
- - Buffet breakfast and lunch
- - Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- - Unlimited domestic drinks including wine by the glass
- - Port Royal Pub/Lounge entrance and drinks
- - Theme nights and beach parties
FREE Wi-Fi in Guest Rooms and Public Areas
Kids Stay FREE | Save MORE on Flight + Hotel!
- Book Early! Popular Resort!
- Book Flight + Hotel: Save MORE
- 2 Kids STAY and EAT FREE!
- Try the Teppanyaki Restaurant!
- Beachfront Jerk Chicken Stand
- Hurry, Ends at MIDNIGHT Tonight!
FREE Wi-Fi in Guest Rooms and Public Areas
Kids Stay FREE | Save MORE on Flight + Hotel!
- Book Early! Popular Resort!
- Book Flight + Hotel: Save MORE
- 2 Kids STAY and EAT FREE!
- Try the Teppanyaki Restaurant!
- Beachfront Jerk Chicken Stand
- Hurry, Ends at MIDNIGHT Tonight!
- Buffet breakfast and lunch
- Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- Unlimited domestic drinks including wine by the glass
- Port Royal Pub/Lounge entrance and drinks
- Theme nights and beach parties
- Kid Clubs for all ages from 6 months to teenagers
- Non-motorized water sports: Sunfish sailing, windsurfing, pedal boats & kayaks
- Use of fitness center
- In Room Wi-Fi
- Daytime tennis
- Daily activities and nightly entertainment
- All current hotel taxes, service charges, and gratuities
Maximum occupancy: 4 Adults or 2 Adults and 2 Children
2 Children under 12 years old are always FREE in the same room with adults
Amenities: FREE in Room Wi-Fi, Direct dial phone with data port, Coffee maker, U.S. standard 110-volt electrical outlets, Personal safe, Flat screen TV, AM/FM clock radio, Hair dryer, Iron and ironing board.
Accessible rooms are available upon request for guests with disabilities.
- Buffet breakfast and lunch
- Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- Unlimited domestic drinks including wine by the glass
- Port Royal Pub/Lounge entrance and drinks
- Theme nights and beach parties
- Kid Clubs for all ages from 6 months to teenagers
- Non-motorized water sports: Sunfish sailing, windsurfing, pedal boats & kayaks
- Use of fitness center
- In Room Wi-Fi
- Daytime tennis
- Daily activities and nightly entertainment
- All current hotel taxes, service charges, and gratuities
2 Children under 12 years old are always FREE in the same room with adults
Amenities: FREE in Room Wi-Fi, direct dial phone with data port, Coffee maker, U.S. standard 110-volt electrical outlets, Personal safe, Flat screen TV, AM/FM clock radio, Hair dryer, Iron and ironing board.
Accessible rooms are available upon request for guests with disabilities.
- Buffet breakfast and lunch
- Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- Unlimited domestic drinks including wine by the glass
- Port Royal Pub/Lounge entrance and drinks
- Theme nights and beach parties
- Kid Clubs for all ages from 6 months to teenagers
- Non-motorized water sports: Sunfish sailing, windsurfing, pedal boats & kayaks
- Use of fitness center
- In Room Wi-Fi
- Daytime tennis
- Daily activities and nightly entertainment
- All current hotel taxes, service charges, and gratuities
2 Children under 12 years old are always FREE in the same room with adults
Amenities: Free In-Room Wi-Fi, Color cable television with kid friendly channels, and play table or kid's desk. The main sleeping area is equipped with direct dial phone with voice mail, coffee maker, in-room safe, flat screen cable television with premium movie channels, AM/FM clock radio, hair dryer, refrigerator, iron and ironing board.
- Buffet breakfast and lunch
- Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- Unlimited domestic drinks including wine by the glass
- Port Royal Pub/Lounge entrance and drinks
- Theme nights and beach parties
- Kid Clubs for all ages from 6 months to teenagers
- Non-motorized water sports: Sunfish sailing, windsurfing, pedal boats & kayaks
- Use of fitness center
- In Room Wi-Fi
- Daytime tennis
- Daily activities and nightly entertainment
- All current hotel taxes, service charges, and gratuities
Maximum occupancy: 4 Adults or 2 Adults and 3 Children.
2 Children under 12 years old are always FREE in the same room with adults
Amenities: FREE In Room WiFi, direct dial telephones with voice mail, flat screen TV with premium movie and sports channels, work desk, iron and ironing board, hairdryer, AM/FM clock radio, coffee maker, refrigerator and in-room safe.
- Buffet breakfast and lunch
- Choice of buffet or la carte dinner (Reservations are required for a la carte dining)
- Unlimited domestic drinks including wine by the glass
- Port Royal Pub/Lounge entrance and drinks
- Theme nights and beach parties
- Kid Clubs for all ages from 6 months to teenagers
- Non-motorized water sports: Sunfish sailing, windsurfing, pedal boats & kayaks
- Use of fitness center
- In Room Wi-Fi
- Daytime tennis
- Daily activities and nightly entertainment
- All current hotel taxes, service charges, and gratuities
Maximum occupancy: 4 Adults or 2 Adults and 2 Children
2 Children under 12 years old are always FREE in the same room with adults
Amenities: FREE in-room Wi-Fi, Direct dial phone with data port, Coffee maker, U.S. standard 110-volt electrical outlets, Personal safe, Flat screen TV, AM/FM clock radio, Hair dryer, Iron and ironing board.
Accessible rooms are available upon request for guests with disabilities.
- Air Conditioning
- All-Inclusive
- Babysitting (+)
- Beach Front
- Business Center (+)
- Business Services (+)
- Cable
- Children's Play Area
- Children's Program
- Clock Radio
- Coin Operated Laundry (+)
- Concierge Desk
- Currency Exchange
- Deck, balcony or terrace
- Desk/Work Area
- FREE Wi-Fi (*/Free)
- Fitness Facility
- Game Room
- Gazebo
- Gift Shop on Property (+)
- Golf (nearby) (+)
- Guest Activity Desk
- Hair Dryer
- In room Safe (+)
- Ironing Board
- Kiddie Pool
- Lounge/Bar
- Multilingual Staff
- Non-Motorized Water Sports
- Public Internet Access (+)
- Shopping (nearby) (+)
- Spa Services
- Telephone (+)
- Tennis Courts
- Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.
